MF
Muhammed F
1 reviews | Active since Mar 2013
12 Jan 2016, 13:30
Charged for service not signed for
I was charged R60.00 for \VIP MEMBERSHIP"I never signed up for. """
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Edgars's replyOfficial
14 Jan 2016, 11:43Hello M.S.F.,
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to the accounts department to investigate. We assure you upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to the accounts department to investigate. We assure you upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply14 Jan 2016, 11:43
Official
Hello M.S.F.,
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to the accounts department to investigate. We assure you upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to the accounts department to investigate. We assure you upon findings, feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,