Charged for Mobile Content fee without my consent

good day

on 20/02/2018 I emailed edcon for help

I must say the service from the people who are replying back are pathetic and poor customer service .

I had to email and explain everything again only for them to answer one question and not the rest of the questions

I simply wanted the mobile content fee removed from my account and refunded back to me I then get email from Busisiwe Ngqolwana saying that my refund is R124.95

Please can someone who actually knows what they doing assist me or pay me to do it for Edgars , because its not rocket science to go back to all my statements and check from when issue started and how many times it was charged on my statement

So I went and did it for you

This has now taken up my time because no one can do it themselves there

below are all statements that reflected mobile content fee which adds up to R459.83 Please can someone explain to me where did you get R124.95 This is really disappointing service from such a big company and is waiting a lot of my time

28/01/18 MOBILE CONTENT FEE 24.99 28/12/17 MOBILE CONTENT FEE 24.99 28/11/17 MOBILE CONTENT FEE 24.99 28/10/17 MOBILE CONTENT FEE 24.99 28/09/17 MOBILE CONTENT FEE 24.99 28/08/17 MOBILE CONTENT FEE 19.99 28/07/17 MOBILE CONTENT FEE 19.99 28/06/17 MOBILE CONTENT FEE 19.99 28/05/17 MOBILE CONTENT FEE 19.99 28/04/17 MOBILE CONTENT FEE 19.99 28/03/17 MOBILE CONTENT FEE 19.99 28/02/17 MOBILE CONTENT FEE 19.99 28/01/17 MOBILE CONTENT FEE 19.99 28/12/16 MOBILE CONTENT FEE 19.99 28/11/16 MOBILE CONTENT FEE 19.99 28/10/16 MOBILE CONTENT FEE 19.99 28/09/16 MOBILE CONTENT FEE 19.99 28/08/16 MOBILE CONTENT FEE 19.99 28/07/16 MOBILE CONTENT FEE 19.99 28/06/16 MOBILE CONTENT FEE 19.99 28/05/16 MOBILE CONTENT FEE 19.99 28/04/16 MOBILE CONTENT FEE 19.99