Charged for faulty product.

I would have given 0 stars if possible. I bought a phone on my account in March. It was a faulty product. I reported it to Edgars (their Woodlands branch) and was told to sort it out myself. I took the phone to Vodacom and they couldn't fix it. I'm not saying that Edgars must magically fix my phone. But being charged for something that is faulty is ridiculous. I will be closing my account as soon as possible.