1 reviews | Active since Feb 2017

12 Feb 2017, 18:30

Charged for Cancelled Club Membership

<p>I cancelled my club membership but you still charged me for it!!! WHY??? PLEASE REVERSE THIS CHARGE ASAP. I CANCELLED FOR THIS SERVICE, WHAT DOES CANCEL MEAN??? THAT EDGARS CAN STILL CHARGE ME???</p> <p> </p> <p>Acc Nr: ********** ********** 40194</p> <p> </p> <p>HOPE ALL IS CLEAR!!! THANK YOU.</p>

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Replies (1)
Edgars
Edgars's reply13 Feb 2017, 10:23
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the Edgars Club membership was cancelled in January and the next statement will show the cancellation.We apologise again for any frustrations incurred.Please find the below reference number for your post ***/GO. The accounts team may be reached on the below details regarding the matter.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.