charged double cellphone insurance

<p>from the time i did a claim for my cellphone, i am being charged for 2 cellphones.</p> <p>the ******/lost phone + new phone.</p> <p> </p> <p>and i never ever received a statement to pick this up as edgars decided to sms statements.</p> <p> </p> <p>now that i receive my statements via post i have seen from July 2015 i am paying for a double insurance</p> <p> </p> <p>please cancel the old phone n reverse the INSTALLMENTS and INTEREST charged for all those months</p>