Charged after account closed

<p>Today (02/06/2016) I received a call from Edgars account department stating I owe them R383.88, after I settled the account on 08/01/2016 and asked they close the account, obviously they didn't. Now I have a bad Credit score that stopped me from buying property last month, is this legal on their part? They tell you they record all the conversations so I dare them to follow up on my recording 08/01/2016, they also have my correct e-mail so I don't understand why it took so long to tell me about the negligence THEY made, and now I have to suffer the consequenes? I have now again payd the UNFAIR balance and asked again they atleast close the insurance and Club card accumulating the balance, hope they rectify THEIR mistake. The damage is done by branding my name as a poor payer, thank you Edgars!!! :(</p>