ZB
Zelvin B

1 reviews | Active since Nov 2015

08 Nov 2015, 15:04

Changing price because I can.

Really wanted those Jeep shoes... Standing in the line to pay with the box in my hand I noticed theres a new price on the box. Being curious I pulled of the price and noticed the previous price were cheaper... Started to ask the assistant questions, he referred me to the Manager. The managers response: \We can change the price any time we want and it's my choice if I still want to buy it."The problem for me is not the price. The Problem is Edgars arrogance and their lack of great customer service. You are in trouble and trying everything to gain money but at the expense of everything else. You are ********* I this was my last time ever shopping at Edgars. I don't shop at a place I don't TRUST!! """

0
Replies (1)
Edgars
Edgars's reply09 Nov 2015, 09:13
Official
Hello Zelvin Botha,

Thank you for raising your concerns with us. Please be advised we have referred this query to the store manager to address. Promotions are there to give our customers an exciting shopping experience not to mislead them in any way. Please note the store manager will review this matter and revert with feedback.
We apologise for the overall experience. Please find your reference number: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards
Edcon customer experience
***

Best regards,