sP
susan P

1 reviews | Active since Sept 2016

20 Sept 2016, 14:25

Change to creitd agreement, implementation service fee

<p>After more than 25 year Edgard added service and admin fee on my acc.I DON’T WANT THIS . I DON’T ACCEPT THIS!!!!!!! I DECLINED IT AT EDGARS EAST RAND MALL 20 AUG 2016!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I mail several times , phone many times but when I received my statement they added the exstra fee on to my account. I am prepaired to close my account @ Edgars. </p> <p> </p>

0
Replies (2)
Edgars
Edgars's reply20 Sept 2016, 15:50
Official

Please be advised as per investigation your query is being attended to by our account department, you will be receiving feedback shortly.

We must apologise for the inconvenience and frustration caused in the matter.

Your reference number is ***/GO.

Kind Regards
Customer Experience team
***

sP
susan P's update23 Sept 2016, 12:46
Reviewer Update

I will go to the East Rand mall tomorrow and I will close my account!!!! afer all these years