Change of particulars :customer code ***

Hello Peter

I would like to bring to your attention that Edgars did not pay attention to my dispute that was raised on the 10th of May 2024 .

Just a quick recap ,i asked them to furnish me with reasons why was my information not protected since one of Edgars official changed my particulars ( Name and contact number ) to Motseyi Makgale ( My sister in law ) so she can have access and use my cash card . My particulars were edited without my consent and I perceive it as ***** .

I received an email from one of Edgars representative agent notifying me that the dispute has been resolved the cash card has been edited i now have full rights to my account . Big question I never asked them to edit the particulars back to my name but i wanted to know why was my information not protected ,and who did that . I need answers not corrections .

I am asking for a copy of an audit query to ascertain who performed such transaction and why were my particulars changed to Motseyi Makhale ?(My sister in law)

Regards Unhappy customer

Regards