hH
hesterkoen H

1 reviews | Active since Jun 2016

03 Aug 2018, 13:59

CEO EMAIL ADDRESS - EDGARS IS "*****' AND DO NOT RESPECT THEIR AGREEMENTS AND WORDS.

EDGARS.... REF ********** ********** 72319!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have paid of ALL MY DEBT in FEB 2014!!!!!!!!!!!!!!!!!!!!! Then suddenly in 2016 they bagan bugging me saying I owe them R6300.00! The more I asked for a statement and proof of purchase, the LESS they could produce it. Then the amount miracously dropped to R3000.00. At the end out of pure FRUSTRATION I agreed to pay R1000.00 in 10 installments. My offer was accepted. NOW it is not correct. THEY SAY THAT THE ARRANGEMENT WAS NOT ACCEPTED ALLTHOUGH I HAVE IT IN WRITING AND they BLACKLISTED ME . I WANT THE CEO CONTANT EMAIL ADDRESS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (3)
Edgars
Edgars's reply04 Aug 2018, 10:37
Official

Thank you for making contact with us regarding your account.Our financial services team will investigate this matter and provide you with feedback regarding the account balance .We apologise for the frustrations caused to you.

***/GO

Kind regards

The Edgar's Customer Experience Team

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hesterkoen H's update22 Aug 2018, 09:27
Reviewer Update
Edgars I am STILL WAITING.....................................
hH
hesterkoen H's update27 Aug 2018, 16:08
Reviewer Update
Edgars, I have received no contact or feedback since your communication that someone will contact me. Is it going to happen?