bM
bongani M
1 reviews | Active since Jun 2013
10 Feb 2015, 15:26
Cellphone still Faulty, after waiting for 2 months
<br> I collected the phone Saturday morning 07 February 2015 after waiting for the phone to be repaired for two months and it still was not working fine. I took it back to the store on the same. This phone issue is not starting to be stressful and a waste of my petrol.<br> Here's the reference you gave me last time:***/GO, i hope this will assist you with your follow ups.<br> <br> i just wonder how long i'll have to wait this time for them to start working on the phone.
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Edgars's replyOfficial
12 Feb 2015, 15:25Hello sihle2012,
Thank you for raising your concerns with us. Please be advised your query will be addressed with Finrite management as you are sending the phone for the second time. We have escalated this matter to management as a high priority and we assure you concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please be advised your query will be addressed with Finrite management as you are sending the phone for the second time. We have escalated this matter to management as a high priority and we assure you concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply12 Feb 2015, 15:25
Official
Hello sihle2012,
Thank you for raising your concerns with us. Please be advised your query will be addressed with Finrite management as you are sending the phone for the second time. We have escalated this matter to management as a high priority and we assure you concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please be advised your query will be addressed with Finrite management as you are sending the phone for the second time. We have escalated this matter to management as a high priority and we assure you concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***