vM
vuyokazi M
1 reviews | Active since Mar 2011
01 Mar 2016, 11:31
Cellphone repairs
I booked my phone at Edgars canal walk branch on the 18.01.2016, over six weeks ago, after having to fight for the phone to be booked because there was no one at cellphone counter, i have been calling edgars and every time i\m told told some one from the cellphone counter, and they every time they take my details, last time went to edgars store on 26.02.2016, lady advised my phone still with repairs and again took my details advised will call repairs Saturday and get back, till today nothing from her.<br> <br> Imei Number: ***<br> <br> edgars :MTN repairs recpt book number ***<br> <br> Please investigate and get back to me<br> <br> Regards.<br> Vuyo Matshaya<br> ***"
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Edgars's replyOfficial
01 Mar 2016, 15:02Hello vuyokazima,
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise. We have however raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise. We have however raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply01 Mar 2016, 15:02
Official
Hello vuyokazima,
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise. We have however raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise. We have however raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,