mM
masabata M
1 reviews | Active since Jan 2016
16 Jan 2016, 07:35
cellphone repair
I took my cellphone for repairs as it still under warranty ,i used the phone for 6 months since the day of purchase.it was supposed to take 6 weeks for repairs,till today nobody is saying anything to me,theres no correspondence from supplier at all .i will like know when am i getting phone or do i have to buy another phone.
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Edgars's replyOfficial
18 Jan 2016, 10:50Hello masab,
It is with great displeasure to hear that you haven't received feedback. That is certainly not the type of service that indicates our standards. Please be advised we have notified the store manager of the longevity of this query. We sincerely apologise for the overall experience, we assure all concerns raised will be addressed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received feedback. That is certainly not the type of service that indicates our standards. Please be advised we have notified the store manager of the longevity of this query. We sincerely apologise for the overall experience, we assure all concerns raised will be addressed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply18 Jan 2016, 10:50
Official
Hello masab,
It is with great displeasure to hear that you haven't received feedback. That is certainly not the type of service that indicates our standards. Please be advised we have notified the store manager of the longevity of this query. We sincerely apologise for the overall experience, we assure all concerns raised will be addressed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received feedback. That is certainly not the type of service that indicates our standards. Please be advised we have notified the store manager of the longevity of this query. We sincerely apologise for the overall experience, we assure all concerns raised will be addressed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,