SC
Sinazo C
1 reviews | Active since Sept 2014
16 Jun 2015, 19:58
Cellphone not back from repairs after 6 weeks
Hi, <br> Really not sure who I should speak to about my problem. I have cell phone insurance with Edgars ''Edcon\ I took my phone in for repairs 6 weeks ago. I went In 4 weeks after taking it in
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Edgars's replyOfficial
18 Jun 2015, 09:42Hello snaz,
As per our telephonic discussion, Please note Finrite required the password so they may start repairing the cell phone. However, as you confirmed they will wipe everything off your cell phone and start the repairing process. We apologise for the delayed progress to this query, but we assure you feedback will be given to you when the cell phone is repaired.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, Please note Finrite required the password so they may start repairing the cell phone. However, as you confirmed they will wipe everything off your cell phone and start the repairing process. We apologise for the delayed progress to this query, but we assure you feedback will be given to you when the cell phone is repaired.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply18 Jun 2015, 09:42
Official
Hello snaz,
As per our telephonic discussion, Please note Finrite required the password so they may start repairing the cell phone. However, as you confirmed they will wipe everything off your cell phone and start the repairing process. We apologise for the delayed progress to this query, but we assure you feedback will be given to you when the cell phone is repaired.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, Please note Finrite required the password so they may start repairing the cell phone. However, as you confirmed they will wipe everything off your cell phone and start the repairing process. We apologise for the delayed progress to this query, but we assure you feedback will be given to you when the cell phone is repaired.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
Best regards,