CELLPHONE INSURANCE CLAIMS TAKES TOO LONG
I have been paying my account so well with my cellphone insurance now its difficult to claim from Edcon and hillard this is is not for the first time struggling with this CELLPHONE INSURANCE and my worry the phone I need might be out of stock in the shops why do you take so long to respond but quick to bill my my account. Without a cellphone o I can't do anything....my Business is shut ...my UNISA STUDIES SHUT.
Last time I told you stop being selfish and ****** ...put people first
That's your business is dying everyday. If you have answers call me.
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Edgars's replyOfficial
24 Sept 2019, 12:55Good afternoon Mashabathakga
We hereby acknowledge your complaint lodged.
Kindly be advised that we have tried to make contact with you regarding your query at 12:40 on the 24th September 2019 however we could not get hold of you.
Please make contact with us on ***as we need further information on where and when the claim forms were submitted for the cell phone insurance.
The reference number for the query is : ***/GO
Regards
Customer Experience Team
We hereby acknowledge your complaint lodged.
Kindly be advised that we have tried to make contact with you regarding your query at 12:40 on the 24th September 2019 however we could not get hold of you.
Please make contact with us on ***as we need further information on where and when the claim forms were submitted for the cell phone insurance.
The reference number for the query is : ***/GO
Regards
Customer Experience Team
Edgars's reply24 Sept 2019, 12:55
Official
Good afternoon Mashabathakga
We hereby acknowledge your complaint lodged.
Kindly be advised that we have tried to make contact with you regarding your query at 12:40 on the 24th September 2019 however we could not get hold of you.
Please make contact with us on ***as we need further information on where and when the claim forms were submitted for the cell phone insurance.
The reference number for the query is : ***/GO
Regards
Customer Experience Team
We hereby acknowledge your complaint lodged.
Kindly be advised that we have tried to make contact with you regarding your query at 12:40 on the 24th September 2019 however we could not get hold of you.
Please make contact with us on ***as we need further information on where and when the claim forms were submitted for the cell phone insurance.
The reference number for the query is : ***/GO
Regards
Customer Experience Team