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Prudence M
1 reviews | Active since Oct 2017
07 May 2019, 17:27
Cellphone insurance claim
my cellphone insurance claim is not taken seriously. Ever since from the 21st of December 2018 till today, there is no positive feedback from them. yet they deduct my money every month.
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Replies (2)
Edgars's replyOfficial
08 May 2019, 13:43 Please be advice we have tried to make contact with you but with no success. Kindly contact our customer experience team and quote out your reference number as we need more information pertaining to your complaint.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Edgars's reply08 May 2019, 13:43
Official
Please be advice we have tried to make contact with you but with no success. Kindly contact our customer experience team and quote out your reference number as we need more information pertaining to your complaint.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
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Prudence M's updateReviewer Update
10 May 2019, 20:20its been a few days now and there's no communication from them. I personally called and spoke to a consultant who kept me on hold for more than 15min then dropped the phone. so unprofessional
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Prudence M's update10 May 2019, 20:20
Reviewer Update
its been a few days now and there's no communication from them. I personally called and spoke to a consultant who kept me on hold for more than 15min then dropped the phone. so unprofessional