cellphone insurance claim

Item: Edgars
Rating: 1
Author: Cyril M

Hello Peter I have made a cellphone insurance claim with edgars gateway Durban Umhlanga on the 9 th of April 2018 and today is the 30th of April 2018 and I have not received any feedback and progress on their side and all documentation were given to them as required on the same day the 9th of April 2018 and please I need your intervention

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Replies (1)

Edgars's replyOfficial

01 May 2018, 13:00

Thank you for taking the time in addressing your cellphone concerns with us. We would like to apologize for the overall service received.

Please be advised we have referred your complaint to management for investigated and feedback will be provided to you.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team

Edgars's reply01 May 2018, 13:00

Official

Thank you for taking the time in addressing your cellphone concerns with us. We would like to apologize for the overall service received.

Please be advised we have referred your complaint to management for investigated and feedback will be provided to you.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team