1 reviews | Active since May 2021
Cellphone Insurance
It is with great sadness and disappointment to write this review as it has been quite an easy and great experience I have had with Egdars and claiming insurance for a cellphone, I must say I was happy until recently.
We went to Edgars to claim cellphone insurance and to our surprise the process had been change since covid-19 hit we understood that we need proceed with a claim on our own (as per the Edgars lady that advised us), but it was truly not an easy task as I had mentioned above, till this day we are waiting for a response from insurance and we have not received any, one would understand that being without a cellphone for so long is frustrating as the world we live in requires an individual to have and use a cellphone each and every day, we hope we receive some sort of assistance and it does not take more than a week.
I need to understand when feedback will be provided regarding my case and who is handling it
I need to understand when feedback will be provided regarding my case and who is handling it
You guys are forcing me to take actions that I do not want to take, your RCS department contacted me with absolutely incorrect information and I had wondered how you guys are investigating when you do not have the full information regarding my query.
You need to help me now with a solution to all this nonsense as this is taking far too long
You guys are forcing me to take actions that I do not want to take, your RCS department contacted me with absolutely incorrect information and I had wondered how you guys are investigating when you do not have the full information regarding my query.
You need to help me now with a solution to all this nonsense as this is taking far too long
