BK
Bongumusa K

1 reviews | Active since Oct 2015

21 Oct 2015, 09:23

Cellphone contract without my approval

I was enrolled on the contract stated below without anyone calling and getting my approval. Vodacom welcomes you as our newest customer on uChoose Flexi 55. Your no. is ***. T&amp

0
Replies (1)
Edgars
Edgars's reply21 Oct 2015, 16:46
Official
Hello LeMusa,

Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.

Kindly be advised that the concerns you have raised have been forwarded to the RMCS department to look into and assist.

Feedback will then be provided to you.

The reference for your query is as follows: ***/GO

Thank you for your patience and understanding.

Kind regards,
Edcon customer experience team
***

Best regards,