1 reviews | Active since Jul 2015
Good Day,<br> <br> I went to Edgars in Evaton Mall on the 19th Of July 2015 to book in a phone for repair that my mother bought for me on account in February 2015.<br> <br> My mom had lost the purchase slip and only had the agreement slip that was given when they registered the cell phone.<br> <br> Ellen the cellphone consulant then told me that since i had lost the slip Edgars will not be held responsible if Vodacom returns the phone.I tried explaining to her and she informed that its what the policies said and she had very bad attitude even the people who were next to me were complaining.<br> <br> I then told her that Edgars can print the slip since it was bought on account as my mother had lost the slip and she could not find it but she told me that they cant log into the \system"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878308;860441;33;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 9:42;15/07/29 8:06;no electricity for two days ;8,61E+12;city power ;***;The electricity was cut off Tuesday morning around 03h00am without they notified us and its not the first time .this has been going from the beginning of this year and if they don't cut electricity they cut water usage without sending a notice to us .their service is pathetic because they don't even respond to us , they don't attend to our complains and queries .its so cold and we have kids that are new born babies and i guess they don't care because we still don't have electricity .<br> <br> we pay our electricity but they cut it off , this is a big problem and i need you to intervene and assist urgently and this is worse because our complex is the only complex that doesn't have electricity Erand Court in midrand .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;643501;710472;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/25 11:27;15/07/29 8:07;Taxi Rank provides better service;;Management and Staff;***;Went grocery shopping on Saturday 25/07/2015, when it came time to swipe my card. The cashier swipes then starts chatting to the lady packing the groceries in her language, she does this a couple of times and at no point informs me that her swipe machine is faulty, she then scans my slip takes my bank card and hands it to the lady packing the groceries and sends her off to the cigarette counter, still no communication with me. I now have to chase down the lady with my card, the person at the cigarette counter then refuses to assist. I am needless to say frantic, 2 managers on staff ignore the lady with my card and slip and just walk away. A gentleman(checkers employee) then exits the staff room cursing loud for all the patrons to hear. I stood there for an half hour unattended. at which point a supervisor assisted me, I mentioned to her in a very irate tone that I was less than pleased with the disgusting service I received at Checkers Westgate, I will never in my life shop there again and I will tell ALL my family and friends about their putrid customer service. Common courtesy and professionalism doesn't cost a thing! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878303;888668;23;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 10:07;15/07/29 8:10;NO SERVICE, EMPTY PROMISES AND BREACH OF CONTRACT;8,70E+12;Judy, Lulu & Estelle;***;We have a Business in Kroonstad of who CSS SECURITY is our Security Company. We have been struggling to get SERVICE from CSS regarding our alarm system etc for the LAST 3 MONTHS. Panics don't work, then a technician comes out to fix it but just to find out it now does not work AGAIN, maglocks keypad does not work, they dont repsond to panics, they dont phone or send anyone out when our store is not closed at all. This is a risk for us as my insurance would not pay out because we don receive any closing SMS fro them. I have phoned Judy, Lulu &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;654322;893263;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 10:04;15/07/29 8:10;Warning: Do not deal with this company;243KAR;Charlie/Janelle;***;I ordered personalised magnets for my friends birthday on the 7th of June, was promised to receive at the end of June/beginning of July. Its the end of July and for the last 2 weeks have been emailing with no response. Phone calls not being picked up and if you get through, Charlie says he will enquire with the courier company which is the same story for the last 2 weeks with no further response from their side on what is happening. You have to constantly follow up. It is obvious that my order has most likely has not gone to the courier and is not done. No client service, no communication of what is happening, such bad work ethic and such a waste of time and money. They clearly also avoiding me, I am also going to report them to the consumer ombudsman as they cant treat consumers like they do. Do not recommend dealing with them at all. I want my money back! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878313;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/07/29 9:45;15/07/29 8:12;Standard bank poor service;6,91E+12;Edna Delpot;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878314;700685;38;2;0;1;0;0;2;NULL;NULL;NULL;15/07/29 10:05;15/07/29 8:13;Please Cancel Your Subscription;6,91E+12;;***;All Mweb Customer, please cancel your subscription, I have proof that people you send messages to don't receive them, this company is no good and I will be seeking legal action !!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;364426;23;1;2;1;1;5;3;5;NULL;NULL;NULL;15/07/29 9:50;15/07/29 8:15;Poor response on query;5,22E+15;;***;I enquired about reactivating my credit card since I am no longer under debt review, in June and received a response from your debt review department as follows: \Please note that you are still under debt review. Therefore you are not allowed to have any credit facilities or loans.\"" - Basically telling me that I was lying about not being under debt review anymore. I rep**** to the email on the 17th of June 2015 with my clearance certificate and enquired where and how I am still listed as being under debt review and have not received a response since. I queried my debt review status at all the major credit bureaus and they confirmed that I was not listed as being under debt review anymore. On the 20th of July I again sent an email to the dept review dept stating that I am not listed as being under debt review at the major bureaus and asking where STB got the report that I was still under debt review"
Best regards,
Best regards,
14,443 total reviews on Hellopeter
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