TM
Thabiso M
1 reviews | Active since May 2015
11 May 2015, 16:00
Cell phone Insurance a *******
I had bought a cell phone from Edgars in May 2011 , took out a insurance and I was billed Monthly . The phone was ****** in a *** on the 24th April 2015, had the phone blocked on the 26th and reported to the police on the 26th April 2015. I went to Edgars Rustenburg CBD to fill in the claim form and was advised to fill in the date of the 26th which corresponds with the affidavit. This was done on the27th April. Now Insurance appoved a phone for R699. of witch a was paying Insurance premium of R40pm to get a phone worth R2000. I have been paying my insurance without fail for over 4 years. I need your help in this matter
Helpful (0)
Replies (1)0
Replies (1)Edgars's replyOfficial
12 May 2015, 11:50Hello TMatle,
Thank you for your query.
As per our telephonic discussion, kindly be advised that your query has been forwarded to Finrite to advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for your query.
As per our telephonic discussion, kindly be advised that your query has been forwarded to Finrite to advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Edgars's reply12 May 2015, 11:50
Official
Hello TMatle,
Thank you for your query.
As per our telephonic discussion, kindly be advised that your query has been forwarded to Finrite to advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for your query.
As per our telephonic discussion, kindly be advised that your query has been forwarded to Finrite to advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
