CELL Phone Claim
<p>Am sending this email due to the payment I have made for my cash insurance I have made an claim on the 03/05/17 since today no changes so long ive been waiting. The reason of paying it because of wrong bank details were taken. I bought the phone Hisense U989 on the 10/10/2016 it when missing on April the plan was R62.00 so I have paid for the unpaid 7 Months I have paid R434.00.</p> <p> </p> <p>still even i have paid the are not responding to me. the are not giving me any feedback but the payment it done this thing is streesing me too much now</p>
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that the cell insurance query reported in store is not yet resolved. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that the cell insurance query reported in store is not yet resolved. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that the cell insurance query reported in store is not yet resolved. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Gateway mall management to address as our valued customer is not happy that the cell insurance query reported in store is not yet resolved. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,