Cell phone claim
<p>I received terrible service from Edgars when I put in my cell phone claim. I submitted all the required documnents for the claim on Saturday, 27 May 2017 and to date (26 June 2017) I have not received any useful feedback on the claim. I have called Edgars numerous times and each time the reason for lack of feedback is different. They even had the nerve to debit my account for cell phone insurance for the month of June when I havent had a phone all month. I have decided that I will be closing my account with Edgars this coming Saturday, 1 July 2017 as their service has been pathetic.</p>
Please forward us the name of the store that you visited eg Edgar's or Jet in which area in Roodepoort, so that we may be able to contact them on your behalf and address the cell phone insurance query as you have stated that it has been pending for a long time. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited eg Edgar's or Jet in which area in Roodepoort, so that we may be able to contact them on your behalf and address the cell phone insurance query as you have stated that it has been pending for a long time. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited eg Edgar's or Jet in which area in Roodepoort, so that we may be able to contact them on your behalf and address the cell phone insurance query as you have stated that it has been pending for a long time. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited eg Edgar's or Jet in which area in Roodepoort, so that we may be able to contact them on your behalf and address the cell phone insurance query as you have stated that it has been pending for a long time. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
The store was Edgars in Cradlestone Mall, however, the bad service was not from the store but from your insurance call centre which was dealing with the claim. I have yet to hear from them and todays date is 12 JULY 2017. This is really pathetic service.
The store was Edgars in Cradlestone Mall, however, the bad service was not from the store but from your insurance call centre which was dealing with the claim. I have yet to hear from them and todays date is 12 JULY 2017. This is really pathetic service.