Caught in Edgars web of lies about the MSC voucher

<p>Its despicable the number of excuses I have been given over the past month as to why I have not received my MSC voucher. From "you need to purchase on a cash or account card to qualify" to the latest today, "the MARKETING TEAM has informed me that the qualifying amount for the purchase must be R3000 EXCLUDING VAT". This is the most LUDICROUS thing I have ever heard.</p> <p> </p> <p>Whats worse is none of the ATL or BTL indcated this.</p> <p> </p> <p>THAT PERSON WHO SAID THIS IN THE MARKETING TEAM SHOULD BE ALLOWED STUPITY LEAVE.</p> <p> </p> <p>IF THIS WAS A DECISION TAKEN BY A WIDER AUDIENCE, THEN EDGARS, NOW YOU KNOW WHY YOU ARE IN THE **** THAT YOU ARE IN...AND YOU DESERVE IT FOR KEEPING PEOPLE LIKE THIS AROUND.</p> <p>THEY DONT DRIVE CUSTOMER SATISFACTION. THEY PROMOTE CUSTOMER VEHEMENCE AND STRESS.</p> <p>I WOULD LIKE TO ASK THAT SAD EXCUSE FOR A MARKETING PERSON, WHETHER THE PRICE TAGS ON THE ITEMS IN STORE ARE EXCLUDING VAT OR SHOULD CUSTOMERS HAVE TAKEN A CALCULATOR WITH THEM TO CALCULATE THE EX-VAT AMOUNTS!!!</p> <p> </p> <p>UPDATE: the "smart" person responding was LAUREN SAWYER in the Marketing Department who called me back "our of courtesy" and is going to issue the voucher as A TOKEN ON GOODWILL. NO LADY!!!! YOU ISSUING THE VOUCHER BECAUSE YOU ARE WRONG....YOU ARE NOT DOING ME A FAVOUR.</p> <p> </p> <p>I have recorded the conversation with Lauren who then tries to compund the error with more lies.</p> <p>This will be published as I am not convinced that I am the only one who suffered this fate.</p> <p> </p> <p>I actually would like a call from the Marketing Director!</p>