1 reviews | Active since Jun 2016
CASHIERS NEEDS TO REMEMBER TO REMOVE THE SECURITY STICKER WHEN GOODS ARE PAID FOR!
<p>I often visit the Edgars West street in durban , when items are purchased the cashiers do not remove the security sticker, which causes a mjor delay at the exit of the store, we have to wait the item to be endorsed aswell as the there is other customers expereincing this problem, why cant the cashiers in the first place do there job correctly . this causes unneccassary delays.</p>
Thank you for taking the time to address your concerns with us. We are so sorry to hear about your unpleasant experience in store with regards to the security tags not being removed from your items.
We have addressed this incidents with our in store management team to insure all cashiers are aware of the security tags and that it will be removed accordingly.
You will be receiving direct feedback from the store manager shortly. Your reference number is ********** 153/GO
Kind regards,
Edcon customer experience team,
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Thank you for taking the time to address your concerns with us. We are so sorry to hear about your unpleasant experience in store with regards to the security tags not being removed from your items.
We have addressed this incidents with our in store management team to insure all cashiers are aware of the security tags and that it will be removed accordingly.
You will be receiving direct feedback from the store manager shortly. Your reference number is ********** 153/GO
Kind regards,
Edcon customer experience team,
***