1 reviews | Active since May 2016
Cashiers at Edgar's Baywest Port Elizabeth Prejudice and Untrained
<p>On Sa****ay evening, 28th May 2016 at Edgar's Baywest, my wife and I were doing our shopping. So we first decided to pay our account before commencing. We were however turned off and decided to cancel the shopping.</p> <p>The reason being,that there were two cashiers whom were backbiting about my wife, with a the third party being a friend that posed as a customer. </p> <p>They were staring at my wife,whilst speaking in Xhosa and giggling.Then when I addressed them,they were shocked and then the one returned to her till. </p> <p>This is truely unprofessional and secondly what would the outcome of been if one had to pass a racial remark in retaliation?</p> <p>Please Edgars I expect better of you. </p>
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store. This incident has been address with our in store management team to insure this will not happen again, feedback from the store will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store. This incident has been address with our in store management team to insure this will not happen again, feedback from the store will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
