rK
roswell K
1 reviews | Active since Feb 2016
19 Feb 2016, 11:17
card taken and used by someone else
Hi, my card was used by someone else on 01/02, i am a male and she a female yet it was still allowed. No action has been taken by edgars and they refuse to give me the video footage, i need some feedback as to what will happen next.
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Edgars's replyOfficial
24 Feb 2016, 11:17Hello rkivedo,
Thank you for bringing this matter to our attention. Please be advised if you are disputing purchases made on your account you will need to fill in a dispute form in store for further investigations to be done by our ***** department.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised if you are disputing purchases made on your account you will need to fill in a dispute form in store for further investigations to be done by our ***** department.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Edgars's reply24 Feb 2016, 11:17
Official
Hello rkivedo,
Thank you for bringing this matter to our attention. Please be advised if you are disputing purchases made on your account you will need to fill in a dispute form in store for further investigations to be done by our ***** department.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised if you are disputing purchases made on your account you will need to fill in a dispute form in store for further investigations to be done by our ***** department.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***