kM
kharimukhode M
1 reviews | Active since May 2014
11 Sept 2015, 14:10
Card blocked and still not unblocked
Good day,<br> <br> I have been trying to reactivate my card, however I have been told that my account was in arrears. I paid up my account and still wasn't activated. I asked again and I was told that its because I was unemployed, I got a job and my employment status was apparently changed but still my card wasn't activated. I am getting tired of trying to reactivate this card. I really don't know if I should just cancel the account, because clearly you do not want to activate my card.
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Edgars's replyOfficial
14 Sept 2015, 14:14Hello Khodi,
We tried contacting you at 01:47 PM but we couldn't reach you
Thank you for bringing this matter to our attention. Kindly note the account has been closed as one of the dormant accounts by Absa. There was no activity on the account as the last purchase was in 2011. We apologise for the overall experience. However, the account will not be re-activated again. Kindly note the balance needs to be paid and you may request a paid up letter from the accounts department.
Please find your reference number: ***/GO
If you have any further enquiries, please contact the accounts department on ***.
Kind regards.
Edcon customer experience
***
We tried contacting you at 01:47 PM but we couldn't reach you
Thank you for bringing this matter to our attention. Kindly note the account has been closed as one of the dormant accounts by Absa. There was no activity on the account as the last purchase was in 2011. We apologise for the overall experience. However, the account will not be re-activated again. Kindly note the balance needs to be paid and you may request a paid up letter from the accounts department.
Please find your reference number: ***/GO
If you have any further enquiries, please contact the accounts department on ***.
Kind regards.
Edcon customer experience
***
Edgars's reply14 Sept 2015, 14:14
Official
Hello Khodi,
We tried contacting you at 01:47 PM but we couldn't reach you
Thank you for bringing this matter to our attention. Kindly note the account has been closed as one of the dormant accounts by Absa. There was no activity on the account as the last purchase was in 2011. We apologise for the overall experience. However, the account will not be re-activated again. Kindly note the balance needs to be paid and you may request a paid up letter from the accounts department.
Please find your reference number: ***/GO
If you have any further enquiries, please contact the accounts department on ***.
Kind regards.
Edcon customer experience
***
We tried contacting you at 01:47 PM but we couldn't reach you
Thank you for bringing this matter to our attention. Kindly note the account has been closed as one of the dormant accounts by Absa. There was no activity on the account as the last purchase was in 2011. We apologise for the overall experience. However, the account will not be re-activated again. Kindly note the balance needs to be paid and you may request a paid up letter from the accounts department.
Please find your reference number: ***/GO
If you have any further enquiries, please contact the accounts department on ***.
Kind regards.
Edcon customer experience
***