DP
Duwayne P

1 reviews | Active since Jul 2014

08 Apr 2016, 11:16

Cant wait to close my account

Edgars has been known for bad service for many years and it just gets worse, a few minutes ago I get called by their accounts dept querying a short payment on my account, yet forget all the years of on time payments. Go to any edgars or cna and they will give you one amount, your emailed statement has a different amount....then call edcons accounts dept and yet a third, different amount is given. <br> <br> Time to pay finish, close my account and move my business elsewhere.<br> <br> Edcon, please dont phone me to rectify this...talking to you is like talking to a wall.

0
Replies (1)
Edgars
Edgars's reply11 Apr 2016, 08:50
Official
Hello SavageSouth,

Thank you for taking the time to share your concerns with us. We must apologise for the unpleasant service received.

Please be advised your query has been escalated to our accounts management team for further assistance regarding your account.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***