cant link my thank you card

<p>I have been trying to link my thank you card to my account for quite some time now. The account has been fully paid (edgards even owes me money), but now when i try to link up my card to my account, it gives me a (Code: E110) error. "the information on the card has been blocked and sent for investigation".</p> <p>my question is, why is it under investigation and why cant i link mt acount? </p> <p>All i want to do is check my balance.</p> <p>Thaks and i hope to hear from you</p>