Cannot open new account

I was on debt review and my account was handed over.<br> <br> By debt review has been cleared in 2012.<br> <br> I have the following:<br> 1. Form Clearance certificate<br> 2. Proof of payment of settlement<br> 3. Settlement letter from Edcon<br> 4. Proof of account paid up letter<br> 5. Updated ITC report<br> <br> I have been going to the stores and being turned down outright, even customer care is not helpful.<br> <br> My ITC is clear, and have opened up new accounts, even a new car. Not sure why Edgars is turning me down outright.<br> <br> Spoke to someone at customer services call centre from the Edgars branch and they said that ITC was not updated on their side, and should request for a new account via \express"";15/05/07 9:58;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846187;758118;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/04 0:00;15/05/04 10:53;ineffecient, ************* and incompetence ;9,01E+12;adela latha;***;The security guard of one of South Point student accommodations lost my ID. I have been to the head office over 6times in the past month trying to track down my ID. I have left my contact details countless times with employees who have done nothing but make empty promises and kept passing the buck. The service levels of the South Point staff is repulsive and highly unacceptable. The severity of this matter has not at all been taken into account by anyone. Despite expressing my financial status and how travelling to and from the head office is costly, I have still not received any communication from anyone there. As a result, as I write this complaint I am in a compromising position because I am unable to attend work as I have exhausted all my funds. I have been promised compensation for the cost of a new ID and on the day I was told to return, I was told that the people who \assisted\"" me were on leave for a week. Once again"