Cancellation of RMCS Contract
<p>Good Day</p> <p>I have an account with Edgar's where I'm receiving an airtime which is billed from my account ********** ********** 58. I contacted edgars to cancel this contract but was referred to an agent known as RMCS, whom I have contacted numerously with no luck.</p> <p>Basically I want this RMCS to cancel this contract as I don't want to receive any airtime whatsoever from them. I'm sick and tired of calling their offices because I don't get any help them, and edgars is also not helpful they keep on referring us customers to these people. As for you Edgar's I will stop paying this account until the matter is resolved.</p> <p>Contact me urgently on ********** 446</p> <p>B Seroto</p>
As per our telephonic conversation today at 09:43 AM. Thank you for raising your concerns with regards to the RMCS cancellation. Please be advised we have escalated your query to the financial service for urgent intervention.
Please accept our sincere apologise for all the frustration this incident has caused you.
Your reference number: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
As per our telephonic conversation today at 09:43 AM. Thank you for raising your concerns with regards to the RMCS cancellation. Please be advised we have escalated your query to the financial service for urgent intervention.
Please accept our sincere apologise for all the frustration this incident has caused you.
Your reference number: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
As per our telephonic conversation today at 09:43 AM. Thank you for raising your concerns with regards to the RMCS cancellation. Please be advised we have escalated your query to the financial service for urgent intervention.
Please accept our sincere apologise for all the frustration this incident has caused you.
Your reference number: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
As per our telephonic conversation today at 09:43 AM. Thank you for raising your concerns with regards to the RMCS cancellation. Please be advised we have escalated your query to the financial service for urgent intervention.
Please accept our sincere apologise for all the frustration this incident has caused you.
Your reference number: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for quick response and I so hope that this matter will be dealt with as soon as possible.
Regards
Thank you for quick response and I so hope that this matter will be dealt with as soon as possible.
Regards