GW
Grenville W
1 reviews | Active since Jul 2011
05 Mar 2015, 20:34
Cancellation of email advertising
I have rep**** unsubscribe, I have click through onto the website to unsubscribe at least 10 times with confirmation of being unsubscribed, and I have called the customer care line three times, and yet I still receive email marketing. Worst of all most the marketing is not even relevant to me as a customer. As a male I am really not interested in woman's clothing, perfume and makeup. Not even as gifts. I want to be unsubscribed from spam email from Edgars, it that too hard to get through? What more must I do to make sure I NEVER see an edgars marketing email?
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Replies (1)
Edgars's replyOfficial
07 Mar 2015, 15:29Hello Grenthegem,
Thank you for raising your apprehensions with us. Please note we have sent a request to our IT department, to opt you out from all promotional marketing material. The email address will be removed from our database. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please note we have sent a request to our IT department, to opt you out from all promotional marketing material. The email address will be removed from our database. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply07 Mar 2015, 15:29
Official
Hello Grenthegem,
Thank you for raising your apprehensions with us. Please note we have sent a request to our IT department, to opt you out from all promotional marketing material. The email address will be removed from our database. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please note we have sent a request to our IT department, to opt you out from all promotional marketing material. The email address will be removed from our database. We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***