Cancellation
<p>I requested that the mobile content be cancelled from my account on the 18 Feb 16 - ref number ********** 488697</p> <p>and then again on the 6 June 16 as they were still charging me ref ********** 638986.</p> <p>And today I received my statement and after being told that it had been sucesfully cancelled only on the 6 June 16 to find that I have been charged for the same thing again.</p> <p> </p> <p>I have called again today - ref ********** 770356</p> <p> </p> <p>What more do you have to do !!!!!</p>
Thank you for making contact with us regarding the mobile content that is being billed to your account .
We have escalated the query to our 3rd parties to action the cancelation/reversal of fees that has been chrged on your account and feedback will be provided to you.
Reference number : ***/GO
Kind regards,
Edcon Customer Experience Team
***
Best regards,
Thank you for making contact with us regarding the mobile content that is being billed to your account .
We have escalated the query to our 3rd parties to action the cancelation/reversal of fees that has been chrged on your account and feedback will be provided to you.
Reference number : ***/GO
Kind regards,
Edcon Customer Experience Team
***
Best regards,