NN
Nqobile N

1 reviews | Active since Mar 2010

03 Aug 2015, 14:15

Cancel the cell airtime subscription

Hi,<br> <br> Please urgently cancel the cell c airtime subscription on this account, the cell number ***) in question is a contract number.<br> Do advise once this done,On the next statement I would like to not see that subscription fee there.<br> <br> Thanks

0
Replies (1)
Edgars
Edgars's reply04 Aug 2015, 14:56
Official
Hello GoodnessN,

We would like to apologise for the lapse in service. Please note we have referred this matter to the RMCS department manager to assist with cancellation and reversal of air time subscription. The admin department will be in contact with you shortly. And your next month's statement will reflect a reversal.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number

Kind regards.
Edcon customer experience team.
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