RR
Reneilwe R
1 reviews | Active since Aug 2011
19 Jul 2016, 16:25
Cancel- Cell c contract
<p>I took an airtime contract with edgars few years back and I have been trying to cancel it with no luck by phoning the callcentre & sent countless emails. I cannot countinue paying for something I'm not using because the sim card just stopped working.</p> <p> </p> <p>I feel so dissapointed by edgars to conduct their business in such a manner.</p>
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Replies (2)0
Replies (2)
Edgars's replyOfficial
20 Jul 2016, 08:56We must apologise for the overall service experience. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ********** 103/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply20 Jul 2016, 08:56
Official
We must apologise for the overall service experience. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ********** 103/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's replyOfficial
20 Jul 2016, 08:57We must apologise for the overall service experience. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply20 Jul 2016, 08:57
Official
We must apologise for the overall service experience. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,