1 reviews | Active since Jul 2015
cancel Cell C Airtime Plan
Hello i would like to cancel my Edgar's Account<br> <br> My Edgar's Account Number: ***<br> Name: Lakshman.<br> <br> There is an Cell C Airtime Plan on my account which I am not receiving every month, as I have Vodacom number.<br> Last month Edgar's customer care guys called me and said we did cancel the subscription and we added the amount which was deducted, but it is still debiting from my account. as it continues deducting from my account. I did try to call the customer care number but no one responses, very unhappy for the Service you provide.nobody responses for the calls but they call and asks for the new Account openings and some stupid debit orders or new plans fro the account. USELESS SERVICE FROM EDGAR'S. please work with customer care properly.<br> <br> Regards<br> Lakshman.<br>
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised have been forwarded to the RMCS department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Best regards,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised have been forwarded to the RMCS department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Best regards,