LB
Lawrence B
1 reviews | Active since Oct 2009
27 Aug 2015, 13:52
Can't perform sim swap even after payment
The lady who works for me has been without a mobile phone for weeks because she needed a replacement sim card and has been waiting over 2 weeks for edgars to supply it to her. First they said she didn't pay for it
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
31 Aug 2015, 16:41Hello chazzer23,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we do require more information and therefore request that our customer reverts back to us on the below contact number and quote reference so that we can escalate matter for assistance accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we do require more information and therefore request that our customer reverts back to us on the below contact number and quote reference so that we can escalate matter for assistance accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***
Edgars's reply31 Aug 2015, 16:41
Official
Hello chazzer23,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we do require more information and therefore request that our customer reverts back to us on the below contact number and quote reference so that we can escalate matter for assistance accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we do require more information and therefore request that our customer reverts back to us on the below contact number and quote reference so that we can escalate matter for assistance accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***