CH
Clinton H
1 reviews | Active since Oct 2016
28 Oct 2016, 07:53
Can't get a statement e-mailed
<p>Called the edgars call centre 3 times for a statement to get e-mailed to me.</p> <p>On all 3 occassions they said I would get one within 48 hours.</p> <p>I still don't have a statement!</p>
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Edgars's replyOfficial
31 Oct 2016, 10:12We are so sorry to hear about your unpleasant experience concerning your account.
We have escalated your query to our accounts department to investigate with regards to your account you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply31 Oct 2016, 10:12
Official
We are so sorry to hear about your unpleasant experience concerning your account.
We have escalated your query to our accounts department to investigate with regards to your account you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,