Can't care

<p>I bought some sports shoes online on on Saturday, 26 Nov. Meant to be delivered within 2-5 working day. Day 5 told to wait till end of the day. No delivery. Called this Saturday. Nothing can be done until Monday. They can't call couriers; couriers do not work on Saturday; cancellation can only be processed on Monday; a refund can be processed on Monday but will take several more days to reflect in my account. And, none of their store have the shoes in stock! (Btw: ordered something at about the same time from the US. Arrived in 8 days. Yet, Edgars takes 10 days for something within SA)</p> <p>This company is awful and useless. Who runs it?</p>