JM
Joseph M
1 reviews | Active since Jan 2013
05 Jun 2015, 10:11
Can i please have feedback about my claim
Good day <br> On the 9/04/2015 I took my claim through to the Glen - Edgars. I have been there 3 times and they keep telling me they don't have a response for me. I pay my premiums and all is up to date. Please explain to me why am I writing to you today and it is the 5/6/2015.... and I still don't have an update. I spend time and money going to the Glen to get an update, petrol, money, time from work..... so please let me know... My claim number is TC***.<br> Regards <br> Joseph
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Edgars's replyOfficial
08 Jun 2015, 09:50Hello JoeComplain,
As per our telephonic discussion, please be advised we are in receipt of this query and concrete feedback will be given to you shortly. We apologise for the overall service with regards to your cell phone.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, please be advised we are in receipt of this query and concrete feedback will be given to you shortly. We apologise for the overall service with regards to your cell phone.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply08 Jun 2015, 09:50
Official
Hello JoeComplain,
As per our telephonic discussion, please be advised we are in receipt of this query and concrete feedback will be given to you shortly. We apologise for the overall service with regards to your cell phone.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, please be advised we are in receipt of this query and concrete feedback will be given to you shortly. We apologise for the overall service with regards to your cell phone.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***