GG
Gail G
1 reviews | Active since Mar 2011
29 Jul 2015, 12:59
calls are not answered and no feedback
I've been phoning the store since this morning but there's no answer. I have tried the 3 different numbers but I'm unsuccessful. It is very frustrating. The lady who helped me at the customer services desk yesterday told me that she would call me this morning but I haven't had any feedback as yet. She has my cellphone and work number.
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Replies (1)
Edgars's replyOfficial
30 Jul 2015, 17:02Hello Angel410,
It is with great displeasure to hear that you haven't received feedback. Please be advised we have referred this matter to the store manager to address. Keeping a promise to our customer is a priority. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear that you haven't received feedback. Please be advised we have referred this matter to the store manager to address. Keeping a promise to our customer is a priority. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Edgars's reply30 Jul 2015, 17:02
Official
Hello Angel410,
It is with great displeasure to hear that you haven't received feedback. Please be advised we have referred this matter to the store manager to address. Keeping a promise to our customer is a priority. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear that you haven't received feedback. Please be advised we have referred this matter to the store manager to address. Keeping a promise to our customer is a priority. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***