TJ
Tonia J
1 reviews | Active since Nov 2010
14 Apr 2016, 13:10
Calling me at least 10 times a day, every day
This is seriously so irritating and becoming a problem for me. This number *** phones me every flipping day at least 10 times a day. When I answer the call gets cut. <br> Before this I was getting the exact same amount of calls from <br> ***. <br> <br> This has been going on for almost a month. Stop it. Stop it. Stop it. For Pete sake... STOP PHONING ME! <br> My phone just rang again as I'm typing this complaint, call number 12 today.<br> <br> STOP PHONING ME! You are violating your call centre rights and you are harassing me!<br> <br> I will go to the police and open a case of harassment. I've had enough now!
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Edgars's replyOfficial
15 Apr 2016, 09:01Hello toniaj,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply15 Apr 2016, 09:01
Official
Hello toniaj,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***