JR
Jinx R
1 reviews | Active since Jun 2015
08 Jun 2015, 16:11
Call centre to Mobile department. NON EXISTENT.
Tried to enquire something on a mobile membership and deduction reason and was told someone from the Mobile Financial services department will contact me within a couple of days, this happened in the first week of May but nobody from the Edgars Financial department has contacted me. It is impossible to enquire something on a mobile account with Edgars. Been a client for more than 10 years and seriously thinking of settling my account and closing it, I obviously will be spreading the word about this ridiculous service.
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Edgars's replyOfficial
11 Jun 2015, 10:35Hello Jinx2wolf,
As per our telephonic discussion, kindly note your request for cancellation has been sent to the admin department at RMCS. The admin department will be in contact with you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, kindly note your request for cancellation has been sent to the admin department at RMCS. The admin department will be in contact with you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply11 Jun 2015, 10:35
Official
Hello Jinx2wolf,
As per our telephonic discussion, kindly note your request for cancellation has been sent to the admin department at RMCS. The admin department will be in contact with you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, kindly note your request for cancellation has been sent to the admin department at RMCS. The admin department will be in contact with you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***