AT
Alta T
1 reviews | Active since Nov 2013
26 Feb 2016, 11:37
Call Centre Harassment
Please note that I am being harassed by Edgars call centre/telesales phoning me up to 5 times a day from *** or 5204. I have logged a call at ***, but to no avail, the harassment is continuing. I am fed up - I have now blocked the number on my cellphone as I cannot handle the calls any more.<br> <br> I don't want to do any further business with Edgars, nor do I want to receive any further calls from you. Please stop the harassment and remove me permanently from your database!
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Edgars's replyOfficial
26 Feb 2016, 13:39Hello CnATheron,
Thank you for raising your concerns with us. We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority.
We sincerely apologise for the overall experience. Please find below reference number for this query: ***/GO. Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority.
We sincerely apologise for the overall experience. Please find below reference number for this query: ***/GO. Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply26 Feb 2016, 13:39
Official
Hello CnATheron,
Thank you for raising your concerns with us. We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority.
We sincerely apologise for the overall experience. Please find below reference number for this query: ***/GO. Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority.
We sincerely apologise for the overall experience. Please find below reference number for this query: ***/GO. Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Edcon customer experience team,
***
Best regards,