AB
Anna B
1 reviews | Active since Jul 2015
29 Feb 2016, 15:33
Call cente harrasment
I've been getting non-stop calls from your call centre (up to 5 a day) I have blocked the number but now it for some reason puts the call through to my voice mails, now I get 5 voicemails a day.<br> I told the consultant the first couple of times that I am not interested.<br> <br> I am really not interested. PLEASE STOP HARRASING ME!!! Surely this is ********??? <br> When I phoned your call centre the lady (rudely) told me she wont remove my cell number as I have an account with yo<br> <br> I will NEVER buy from Edgars again.<br> <br> <br> <br>
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Edgars's replyOfficial
01 Mar 2016, 09:40Hello annacat86,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply01 Mar 2016, 09:40
Official
Hello annacat86,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,