EH
Ebrahim H
1 reviews | Active since Mar 2015
02 Nov 2015, 13:48
Buy one get one free
I was at the East Rand Mall Edgars branch on Saturday the 31/10/2015. The promotion for buy one get one free for Levis, Soviet, Lee etc t-shirt was on. I took a Levis and a Soviet t-shirt and went to pay. I was told by the teller that I had to take either two Levis or two Soviet tops to get one free. I feel this is false advertising as the promotion stated buy any of these tops and get the lowest item free. It did not state that two of the same brand have to be purchased to get one free. I therefore did not purchase any of the tops and am clearly disappointed by Edgars.<br>
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Edgars's replyOfficial
03 Nov 2015, 16:30Hello ebi44,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Edgars's reply03 Nov 2015, 16:30
Official
Hello ebi44,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***