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1 reviews | Active since Mar 2009
16 Apr 2015, 14:24
BUY 1 GET 1 FREE JEANS - FALSE ADVERTISING
On national TV I saw an ad TWICE advertising jeans - buy one, get one free. So I went to BEDFORD CENTRE, and didn't see the jeans on special, there was no sales assistant, so I went to look for one and found a bunch of them engrossed in their private conversation. Excuse me for interrupting your conversation, but where are the jeans on the buy 1 get 1 free special? I was met with a blank look. I then asked to see the manager, and had the misfortune of coming into your \admin assistant"- chris ... I asked him about it"
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Edgars's replyOfficial
20 Apr 2015, 10:39Hello skyeb23,
Our attempt to contact you was unsuccessful.
Thank you for raising your concerns with us. Please be advised the promotion started on the 17th of April and ended on the 20th. We apologise for the lack of attention to detail from the staff, thus management is in receipt of this query and they tried to contact you but to no avail.
Please note the store manager will revert with feedback shortly.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you was unsuccessful.
Thank you for raising your concerns with us. Please be advised the promotion started on the 17th of April and ended on the 20th. We apologise for the lack of attention to detail from the staff, thus management is in receipt of this query and they tried to contact you but to no avail.
Please note the store manager will revert with feedback shortly.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply20 Apr 2015, 10:39
Official
Hello skyeb23,
Our attempt to contact you was unsuccessful.
Thank you for raising your concerns with us. Please be advised the promotion started on the 17th of April and ended on the 20th. We apologise for the lack of attention to detail from the staff, thus management is in receipt of this query and they tried to contact you but to no avail.
Please note the store manager will revert with feedback shortly.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you was unsuccessful.
Thank you for raising your concerns with us. Please be advised the promotion started on the 17th of April and ended on the 20th. We apologise for the lack of attention to detail from the staff, thus management is in receipt of this query and they tried to contact you but to no avail.
Please note the store manager will revert with feedback shortly.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***