FS
Francois S
1 reviews | Active since Nov 2015
01 Nov 2015, 11:34
Buy 1 get 1 free
As a former Woolworths manager i understand that sometimes the staff get mixed up with promotions but as i wanted to take the buy one get one free tshirt deal the manager told me to take another shirt because these ones were not on sale .so i asked her to show me witch ones were on sale .she took me to were i found the previous buy one get one free shirts ,as she scanned them they were also not on sale .she told me that she could not give me the buy one get one free deal and asked me what i wanted to do.embarrassed in front of a Que of customers i told her to just ring up my shirts .I paid double of what n should have paid and will never support Edgars again and would advise every one i know to do the same.
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Replies (1)Edgars's replyOfficial
04 Nov 2015, 12:24Hello Francois.gpt.,
Thank you for raising your apprehensions with us. Please be advised we have referred this query to the store manager to address. We can understand the frustration caused, but we assure you all concerns raised regarding the promotion will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for raising your apprehensions with us. Please be advised we have referred this query to the store manager to address. We can understand the frustration caused, but we assure you all concerns raised regarding the promotion will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Edgars's reply04 Nov 2015, 12:24
Official
Hello Francois.gpt.,
Thank you for raising your apprehensions with us. Please be advised we have referred this query to the store manager to address. We can understand the frustration caused, but we assure you all concerns raised regarding the promotion will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for raising your apprehensions with us. Please be advised we have referred this query to the store manager to address. We can understand the frustration caused, but we assure you all concerns raised regarding the promotion will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
