CH
Carla H
1 reviews | Active since Feb 2011
22 Feb 2015, 21:30
Bullying tactics
I don't appreciate the bullying tactics you use in your requests for payment. <br> I have been a good payer for years and forgot to renew my scheduled payment on my bank account I then get bul****. The reminder for the outstanding was appreciated but bullying me for a payment that isn't even over due is annoying!
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Edgars's replyOfficial
23 Feb 2015, 14:27Hello carlach,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
We can assure you that the concerns you have raised with us, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Kind Regards
Edcon Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
We can assure you that the concerns you have raised with us, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Kind Regards
Edcon Customer Experience Team
***
Best regards,
Edgars's reply23 Feb 2015, 14:27
Official
Hello carlach,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
We can assure you that the concerns you have raised with us, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Kind Regards
Edcon Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
We can assure you that the concerns you have raised with us, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Kind Regards
Edcon Customer Experience Team
***
Best regards,